Frequently asked questions
How can I report a stray dog?
Use the report form. Tell us where and when you saw the dog, what it looks like, and add a photo if it is safe to take one.
Can I report an injured animal?
Yes. Please also call a local emergency vet or animal control right away. Our form is not an emergency line.
What information should I provide?
The location is the most important detail, followed by the animal type, condition, a description, the time you saw it and whether it is in danger. Your name and email are needed so we can follow up if we need more details.
Can I upload animal photographs?
Yes: JPG, JPEG, PNG or WEBP files, up to four photos of 5 MB each. Please only upload photos you are allowed to share.
Is my personal information public?
No. Your contact details and photos are visible only to authorised administrators and are never published. See the privacy policy.
Does submitting a report guarantee rescue?
No. We review reports and may share information with appropriate local resources, but we cannot guarantee a rescue, a response time or a particular outcome.
What should I do in an emergency?
Contact your local animal control agency, an emergency veterinary service or the appropriate local authorities directly.
Can I submit information about cats and other animals?
Yes. The form accepts dogs, cats, puppies and kittens, and other animals.
Other questions? Contact us.