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Animal care guide

Practical, safety-first advice. It is general information and not veterinary advice.

What to do when you find a stray dog

  • Stay calm and keep your distance. Frightened dogs can bite.
  • Look for a collar, tag or tattoo. Do not corner or chase the dog.
  • If the dog seems friendly and you can do so safely, offer water and move it away from traffic, for example by opening a car door or leading with a leash.
  • Contact local animal control or a shelter. Ask whether they can scan for a microchip, or take the dog to a vet who can.
  • Photograph the dog and note where you found it. Then submit a report.

How to help an injured animal safely

  • Your safety comes first. Injured animals in pain may bite or scratch.
  • Call a local emergency vet or animal control and follow their instructions.
  • Keep the animal warm, quiet and away from traffic. Do not give food or medication.
  • If you must move a small animal, use a towel or box and wear gloves. For a large injured animal, wait for professionals.

What to do when you find abandoned puppies

  • Watch from a distance for a while. A mother may be nearby finding food.
  • If puppies are in danger, cold, or clearly alone for many hours, contact a vet, shelter or rescue group for advice.
  • Keep them warm and in a quiet, dry box lined with a soft towel.
  • Very young puppies need specialist feeding. Do not give cow's milk. Ask a vet what to use.

Food, water and temporary shelter

  • Offer fresh water first, in a shallow bowl.
  • Small portions of plain, simple food are safer than large meals for a very hungry animal. Avoid chocolate, grapes, onions and cooked bones.
  • Provide a dry, draft-free place indoors or a covered area outdoors.
  • Keep unfamiliar animals separate from your own pets until a vet has checked them.

When to contact a veterinarian

  • Visible injuries, bleeding, limping or trouble breathing
  • Vomiting, diarrhoea, seizures or collapse
  • Extreme thinness, dehydration or very young age
  • Contact with traffic, poison or other trauma

If you are unsure, call and ask. Vets can advise by phone.

How to reunite lost pets with their owners

  • Check for tags and take the animal to a vet or shelter to scan for a microchip.
  • Report the found animal to local animal control and shelters.
  • Post a photo with the area found, but keep one identifying detail back to verify an owner.
  • Check local lost-pet groups and notice boards.

Responsible pet ownership

  • Keep ID tags and a registered microchip up to date.
  • Keep vaccinations and parasite treatment current.
  • Spay or neuter to help reduce unwanted litters.
  • Make a plan for your pet in emergencies, and never abandon an animal. Shelters and rescues can help if you can no longer care for a pet.
Emergency? If an animal is in immediate danger or needs urgent medical attention, contact your local animal control agency, emergency veterinary service, or appropriate local authorities directly. Submitting this form does not provide emergency dispatch or guarantee immediate assistance.

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